How iDictate Works
Telephone / Web-Upload Accounts
Blackberry Accounts
Pricing-
Blackberry Users
Regular Service (Generally, short
files are completed within a few minutes, however
there is no guarantee on the turn-around-time.
Larger files tend to take longer )
General Dictation 1 1/4 cents/ word
Legal Dictation 1 1/2 cents/ word
Medical Dictation 2 cents/ word
Two-Three Speakers 2 cents/ word (for more speakers,
call for quote)
Pricing-
Rush Service
At this time, all
transcription is being billed at the "Regular" rate.
Use Your Blackberry as a Dictation
Device - Free Test
Details on downloading software for your Blackberry
and testing the service is available at
http://idictate.com/blackberry_setup_guide.htm
Sign Up
Visit our secure
Sign Up page and fill in your
personal and billing information. You will select
your own 10 digit account # and PIN. You may use
your phone number as your account #. If you already
have an iDictate Telephone account and wish to also
submit files from your Blackberry, you will need a
separate "iDictate- Blackberry" account.
Pause-Resume Prompts
The VR+ software has a feature which allows you to
pause, and then resume dictating.
Upload Templates and Forms
At this time Blackberry users are not able to
utilize templates or forms.
Retrieving Your Finished Jobs
When your transcription is finished, it will be sent
to you by email. In addition, you may
Log In and retrieve it
from our website. You may also retrieve a copy of
your voice file. In order to view your finished
jobs, you will need your account # and PIN.
Security-Blackberry
Every available precaution has been provided to
assure the security and confidentiality of dictated
information and other materials submitted to us. We
think you will find the system provides nearly
infallible protection for your work, and in almost
every case, the security and confidentiality should
be dramatically better than the safeguards you
currently use.
To begin with, your information cannot be retrieved
by anyone other than you and iDictate. All work is transmitted
from your Blackberry directly into the iDictate main computer, which is inaccessible to all
outside sources. From there, your dictation is
retrieved directly from our server by a randomly
assigned typist, again with outside access
impossible. The typist is unable to see who
submitted the file and to whom it will be sent. The
finished transcription is
sent directly back to you via e-mail and can only be
accessed by you or someone in your office with your
personal password.
Privacy
The purpose of our Privacy Policy is to disclose our
use of and protection of "personally identifiable
information," which is information that can be
associated with a specific individual or which can
be used to identify a specific individual
(more).
Billing
Your typing charges are billed to your credit card
two to four times per month. The cost of each of your
dictation
jobs is detailed when you log in to your account.
After you log in, click on "Billing Detail" at the
top (right). You can select whatever date
range you want to see.
Telephone / Web-Upload Accounts
Pricing-
Regular Service
Regular Service (Generally 12-24 hour turn-around time,
however big jobs may take longer)
General Dictation 1 1/4 cents/ word
Legal Dictation 1 1/2 cents/ word
Medical Dictation 2 cents/ word
Two-Three Speakers 2 cents/ word (for more speakers,
call for quote)
Minimum Charge 100 words/ job ($1.25-$2.00)
Difficult-to-understand files are billed extra- at a minimum, at the "Rush" rate.
Pricing-
Rush Service
Selecting "Rush Service" moves
your job to the top of the list, behind the other
pending Rush jobs. We endeavor to finish small Rush
jobs in about 2 hours, but that isn't always
possible, nor is it guaranteed. The actual
turn-around-time will vary depending on the size of
your job and the number of other Rush jobs that are
pending.
General Dictation 1 9/10 cents/ word
Legal Dictation 2 1/4 cents/ word
Medical Dictation 3 cents/ word
Two-Three Speakers 3 cents/ word
(for more speakers, call
for quote)
Minimum Charge 100 words/ job ($1.90-$3.00)
Free Test
Call 1-866-995-3000 (from outside the United States
1-847-983-3001) and select option 4. When prompted,
enter your 10 digit phone #, and dictate at the
tone. You will have about 2 minutes to dictate. In
12-24 hours, visit http://www.idictate.com/test for
instructions on retrieving your transcribed
document.
Sign Up
Visit our secure
Sign Up page and fill in your
personal and billing information. You will select
your own 10 digit account # and PIN. You may use
your phone number as your account #. You will be
notified by email when your account is approved. You
may create up to 10 accounts at one time.
Submit Files From Your Computer to be Typed
("Upload Files")
You may upload as many as 20 files at one time. Any
type of voice file may be submitted for
transcription (i.e. wav, DSS, MP3, and so on). In
addition, you may submit PDF, Tif or other image
files to be typed. To upload files, you must
log in
to your account, and then click on "Upload Files".
Submitting Files That
Won't Upload Because They are too Large
Option 1- Split your voice file up using software
available on the web, and submit your file in
pieces.
Option 2 (for files up to 2 GB)- Upload using "yousendit".
Make sure you tell us your name, account #, phone #,
and whether you want rush or regular service.
Click to Upload Super-Large Files.
Dictating By Phone
Call 1-866-995-3000 (from outside the United States
1-847-983-3001) and select option 1. When prompted,
enter your 10 digit account #. You will be asked if
you prefer rush or regular service. Rush service
costs a little more but your transcription will be
done within about two (2) hours. (Regular dictation
is completed in 12-24 hours). You will begin
dictating at the tone and press any key when
finished. You will then be asked if you wish to
resume or begin a new job. You may continue
dictating without having to call back.
If you are accustomed to using the pause/ resume prompts, we have made this easier. These prompts are gone, but you can still instruct the typist to do what you want by dictating your instructions. If you need to pause while you gather your thoughts, the system will give you one (1) minute of silence before you are disconnected. Any sound will start the one-minute over again. If you absolutely need to pause and rewind, please order one of our Olympus digital voice recorders. Alternatively, if you own a newer model Blackberry, you can set up an iDictate-Blackberry account and utilize the built-in pause and resume feature.
Submitting Handwritten Notes to be Transcribed
Fax your notes to 1-800-397-4495. Make sure your
cover page contains your name, account #, phone #,
and indicate whether you want rush or regular
service.
Upload Templates and Forms
You may upload templates, forms, and lists of
hard-to-spell names or words and we will save them
to assist our typists in transcribing your
documents.
Retrieving Your Finished Jobs
When your transcription is finished, it will be sent
to you by email. In addition, you may retrieve it
from our website. You may also retrieve a copy of
your voice file. In order to view your finished
jobs, you will need your account # and PIN.
Security
Every available precaution has been provided to
assure the security and confidentiality of dictated
information and other materials submitted to us. We
think you will find the system provides nearly
infallible protection for your work, and in almost
every case, the security and confidentiality should
be dramatically better than the safeguards you
currently use.
To begin with, your information cannot be retrieved
by anyone other than you, iDictate and the telephone
company. All work is transmitted through your
personal telephone or computer directly into the iDictate
server, which is inaccessible to all
outside sources. From there, your dictation is retrieved directly from our computer by a randomly
assigned typist, again with outside access
impossible. The typist prepares your draft on
word-processing equipment and software that is
separate from any public network. Sometimes it is
necessary to transmit your document to a random iDictate proofreader
via private e-mail. And finally, the finished job is
sent directly back to you via e-mail and can only be
accessed by you or someone in your office with your
personal password.
Privacy
The purpose of our Privacy Policy is to disclose our
use of and protection of "personally identifiable
information," which is information that can be
associated with a specific individual or which can
be used to identify a specific individual
(more).
Billing
Your typing charges are billed to your credit card
two to four times per month. The cost of each of your
dictation
jobs is detailed when you
log in to your account.
After you log in, click on "Billing Detail" at the
top (right). You can select whatever date
range you want to see.
Deadlines
Although iDictate will endeavor to complete
transcription in the time period requested by
Customer, there are no guarantees that the files
will be finished by the deadline and Customer will
not be excused from the transcription charges in the
event the files are late.